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Closing your Severn Bridges TAG account.

Published on: Dec 20 2018 at 03:41 PM


Highways England currently operates both the M4 and M48 Severn Bridges on behalf of the Government. In July 2017, the UK Government announced that the toll charge at the Severn Bridges would be abolished by the end of 2018.




The end of tolling occurred on the 17 December 2018. Highways England will begin to close TAG accounts and refund deposits and TAG balances from 2 January 2019.


What do I need to do?


Make sure you carry out the following steps to help Highways England close your TAG account and refund you any money due. They need you to:

  • Provide authorisation to close your TAG account
  • Provide up-to-date bank account details and sort code


You can also return your TAG device to Highways England so that they can dispose of them in an environmentally friendly manner.

If you choose to keep your TAG they can still close your account and refund any monies outstanding.

The deadline to close all TAG accounts and process refunds is 31 March 2019.


To read more please visit Closing your Severn Bridges TAG account.


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